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I am trying everything I can do to try and not file a formal complaint. If they do send me the correct filter, then the blemish would be still on their record. Just resolved.
They don't appreciate that I am trying to work with them , they are just giving me attitude.
The latest:
In your very first email you indicated that you have missing 1 filter, Now obviously showing that you received all filters 5 micron filter, GAC filter and a 1 micron filter.
If you are not satisfied with the system you can ship the system back.
I never stated I was missing 1 filter.. just that both first and third were the same 5 and 5 not 5 and 1 micron... now they are really getting snotty, they know I already installed the system.
I am about to explode on them, but I will try one more time.
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