I would make an appointment to meet with the General manager (not Service manager) and explain the situation to him, and tell him you want a new truck. You may have to push, but after a replacement engine, installed by local mechanics, the truck will never be 'like new", plus it will be out of service for at least a month. At the very least you should get an equal truck while you wait.
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2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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