|
Yes for both sides that communication is a high priority. I really feel for the Techs when you know they received directions from a service writer that did not listen and describe what the customer's real problem was. When we did our PDI both the Tech and our Salesperson was back and forth with us to help out in every possible way to ensure any defects or workmanship was communicated. I would recommend them to anyone: interested and dedicated. Great to see that customers can get things worked out and will go back to buy or recommend others to buy there. In the end it makes a superior Dealership. Now you get to enjoy!! Ellis
|