Quote:
quote:Originally posted by drsmart
Let me guess. You didn't buy the trailer from the Keystone authorized dealer that attempted the repair? Is this why you were billed and expected to settle with Keystone?
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Let me guess??? There should be a sarcastic button!
I already said I didn't buy the trailer from them.... This dealer doesn't sell Montana's! All three Keystone authorized dealers here doesn't sell Montana's... The nearest Montana dealer is north of here who would deal like they were the only one who sells them!
They gave me the cold shoulder from the start when they saw it was a Montana and as soon as the word warranty was mentioned they were quick to say I would have to pay and settle with Keystone!
Keystone has been excellent mitigating the dealer's attitudes here.... My furnace went the day after I brought it home on June 1st where none of them would look at it until at least August so Keystone paid for a mobile repair that was done 2 or 3 days later that took him 15 minutes to complete. Kudo's to Keystone!