Thread: AC Help
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Old 08-22-2019, 06:19 AM   #10
Randy E
Montana Fan
 
Join Date: Apr 2018
Location: Hermitage
Posts: 138
M.O.C. #21626
AC help

I’d most defiantly bill them. You have nothing to loose. When we picked up our new 3791RD in 2017, we headed out on a trip. After 3 weeks crazy electrical issues started happening. Long story but after lots of trouble shooting and getting into a repair shop hundreds of miles from home, the tech found that the dealer never connected the 2 battery’s. One battery was getting charged. The other battery was getting drained. Even on shore power and not using the battery’s they still go dead. And are needed to complete the circuit. The 2 wires needed were inside the battery box and were never hooked up. So after $150 labor to hook 2 wires up ,I was good to go.

I sent the bill to my dealer. They could not have treated me better after they realized it was their mistake. They fully paid me the amount and gave me a discount on future parts. They handled it well. I’d recommend them to anyone. Even if they did forget to connect the new battery. General RV. Canton Ohio great folks.

Randy.
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