[Mikendebbie]

From a Feb 2020 thread “381TH garage does not raise level” thread…

You need to cycle it up & down a couple times without stopping & hold the switch 3 - 4 seconds after it stops. The motors need to synchronize by finding zero. Works similar to a schwintek system. The self leveling is similar as the computer needs to know where zero is on all the legs. Thats a draw back with most electric systems like these. Once we figured it out we have not had any more issues with the bed lift, of course if you have an alignment problem than this may not help you. Once you get it synchronized - alaways hold the switch for 3-4 seconds after it stops going out or coming in to keep it synchronized. Standard procedure for a Schwintek system