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quote:Originally posted by richfaa
I would be , as you say, at my limit..However I would give keystone a chance to respond as they have responded many times to problems like yours.One of the primary reasons we purchased a keystone product is because we believe they will respond.We have to believe that or admit that we made a very bad choice.I would start with customer service and go up the line till I found the person that will take action.We are confident that your problems will be addressed by keystone. If they are not I would be very disappointed.Of course that they happeed in the first place is a .. "Shame on you keystone.."
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Thank you for your support ...... I am hoping that Keystone will be as supportive to its customers as you are all here.