[1retired06]

quote:Originally posted by DQDick

Start by just calling Keystone Customer Service, dealers have been known to screw things up and sometimes they aren't truthful. Let Keystone have the chance to handle it right. If that doesn't work, email me at dqdick10432@yahoo.com and I'll hook you up with the next person up the line.

Thanks for the offer. In all the years I have had Montana products, never dealt with Keystone directly before. Warranty folks would not discuss but passed me to an office called Owner Relations, and we will see where that takes us.