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Bummer Richfaa. The Big Sky less than 2 years old and having these types of sloppy workmanship or product problems. It's almost like they forgot how to put these things together over the years, or the experienced employees were let go in favor of less experienced newer folks. I am baffled this kind of shenanigans continues every year no matter what the caliber of the rig. I hope you hang in there somehow.
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