[DebNJim B]

Fist real cold night in ours the pipes froze. Opened up the panel behind the convenience center thinking the furnace vent to the basement had come undone. Put an electric heater in there with little effect. Then I noticed a space between the frame and the J-wrap and could see light below all right below the water pipes. Stuffed the foam from a pillow in the gap and within minutes had it up to 65 in the basement. Got everything thawed out and never pulled that pillow out. Not a problem since. Just another spot they missed at the factory.