[Our3231CK]

I have a 2017 3820FK and the center slide on the door side stopped working tonight. It appears that it comes to a hard stop after only going out 15inches, looking under the slide the hydraulic arm appears to have fallen. On the opposite side the arm appear to be 4 inches higher, Tomorrow morning I am going to remove the under seal panels to get to the arm to see if the bolts have either broken or come off. Has anyone else had a problem with this issue? Appreciate quick replies as I'm boon-docking off road. Anyone have photos or diagrams of how it should be bolted together i'd really like to see them