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Old 03-17-2018, 11:34 AM   #3
DQDick
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Join Date: Jun 2011
Location: Wilsey
Posts: 15,388
M.O.C. #11455
On smaller warrenty items I frequently fix it myself it's easier, cheaper on my time and stress and I end up with a part that wasn't supplied by the low bidder. I've also found that a dealer will charge far less if you are paying the bill right now and they don't have to hassel with all the warranty paperwork and crap. Recently Keystone was trying to say that the staples coming out of the J pannel along the edge of the roof and pushing the roof fabric up and out a couple of inches wasn't a manufacturer defect. Rather than fight it and eventually win I got the dealer to fix it the right way for $75. Not worth the time and stress, although I do plan to bring it up at a meeting with Keystone reps at the national Rally. That way I'll at least get some entertainment value.
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