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Old 04-10-2018, 08:42 AM   #26
Mel B.
Montana Fan
 
Join Date: Feb 2017
Location: North Bay Area
Posts: 318
M.O.C. #19469
Quote:
Originally Posted by Grzly03 View Post
I'll jump in right away to give my recommendation. In your responses you are going to see rvers who love DISH and hate DISH, same with DIRECT or whomever else. I am not a DISH lover. I believe their advertising is incomplete, and therefore misleading. They don't tell you everything you need to know, and therefore you may have problems unless you have an experienced satellite user standing by. Their customer service is great in being friendly and responsive, but only fair in technical expertise. There are at least 3 levels of customer service, and they get better as you move up, but the first level people are "script readers." When they get to the end of their script, if you problem isn't solved they just pass you on to the next level, and so on. Specific you might see: (1) When ever you turn on the antenna and receiver, you never know what you are going to get. The programming might be what you are paying for, most likely it will not be. (2) The wiring in your RV may have problems. Not connected here, wrong kind of splitter there, mislabeled somewhere else. (3) Service rep who answer the phone not knowledgeable about your problem. Many of their reps are off-shore and "only know the script."

Good luck!
You have to ask for outdoor techs, they handle the Dish pay as you go system.
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2004 2955RL 2nd owners 400 watt solar, 2000 inverter/charger 4-6volt golf cart battery's & a champion 3400 remote start dual fuel genny
2000 F-350 swd crew cab long bed 7.3 power stroke transflow 77 gal fuel tank.
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