Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

timandsusan · 08-06-2010, 04:09 AM

Sounds like it came from some dealer who went out of business. The real story will never be known. Our dealer is toes up so we will have to work with another dealer who picked up the Montana line. After 4 years we are out of the "new broken stuff" era. I have registered our company for ISO quality standards and if management is not behind the drive to improve the quality--you will only get lip service. My management tried to dodge the issue until they found that they could not even bid on contracts unless you were ISO registered with annual reviews. I still never assumed they believed the ISO process could improve your products.

08-06-2010, 04:09 AM	#8
timandsusan Montana Master Join Date: Jan 2006 Location: San Antonio Posts: 1,298 M.O.C. #5165	Sounds like it came from some dealer who went out of business. The real story will never be known. Our dealer is toes up so we will have to work with another dealer who picked up the Montana line. After 4 years we are out of the "new broken stuff" era. I have registered our company for ISO quality standards and if management is not behind the drive to improve the quality--you will only get lip service. My management tried to dodge the issue until they found that they could not even bid on contracts unless you were ISO registered with annual reviews. I still never assumed they believed the ISO process could improve your products. __________________ F-250 King Ranch Crew Cab 2012, Single Wheel, 6.7 L Diesel, Transfer Flow Internal 50 Gallon Fuel Tank, Upgraded Ford Software for 50 Gallon tank, 2006 3475Rl with Mor-ryde King Pin, 2nd AC, 2nd Battery, Pressure Pro TPMS, Wet Bolt Shackle Kit