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Old 10-15-2008, 09:55 AM   #46
pandew
Established Member
 
Join Date: Aug 2005
Location: Milton
Posts: 45
M.O.C. #4408
we purchased our montana on 8/8/05. On 8/20/08, our Dometic refrig stopped working. Fortunately, we had extended warranty and our refrig was replaced by a Norcold for a couple hundred dollars. In September we received notice of the recall. I called the hot line, was verified that I had had a defective unit, but I was told that my refrig was out of warranty and that I would not be entitled to any reimbursement. Out of warranty refrig would have had to be fixed at my cost, the recall only applies to putting on the safety item.

Dometic's 3 year warranty also says that you must have your refrigerator inspected by an authorized tech once a year in order for the warranty to stay in effect.

I feel I got somewhat shafted.
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