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Old 02-23-2008, 03:12 PM   #8
HamRad
Montana Master
 
Join Date: Nov 2002
Location: Bakersfield
Posts: 5,316
M.O.C. #15
We have been through the recall. First they installed the shield thing. That took very little time. Then we took a trip and while on the trip the unit failed. It quit cooling since all the ammonia leaked out! The installation of the shield probably saved further damage. I understand that there was a chance of a fire without the shield.

When we got home I called the Dometic folks and they said they would repair and or replace the unit at their cost. Took it to my local dealer who did not believe they would cover a unit that was over 5 years old. But they did. They do have to remove the unit to repair it. Put on a new boiler unit and we're as good as new. At least so far!

I was impressed with the Dometic folks. At least dealing with this recall process. It could have easily cost us upward of a thousand dollars.

HamRad
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