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Old 01-25-2005, 07:55 AM   #1
5ER
Montana Master
 
Join Date: Jan 2003
Location: Pittsburgh (Carroll Twp)
Posts: 545
M.O.C. #90
Beware of reimbursement

Just had our slide out pump unit replaced under warranty and was told by Dealer it would be better if we turned the labor bill in to manufacturer and get the reimbursement check rather than them getting it. This would be fine except that the manufacturer says that it is a one hour job and the dealer charged five. I paid $425 but only received a reimbursement check of $170. After calling Lippert and explaining what happened I now have the difference coming but beware of getting caught in this trap. Lip told me that, the next time make the dealer handle all of the costs.
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