Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

Tom S. · 10-05-2013, 09:14 AM

It's been said before, but it can't be repeated enough. Thanks Keystone for your support and involvement at this years rally. Without you, the rally wouldn't be half as good as it is. I know of no other manufacturer in any field who stands behind their product and assists owners like you folks do. For those unfortunate persons who don't attend the rallies, here's a few things you missed that Keystone was personally responsible for:

Ladies driving school, were guys with the patients of Job teach ladies how to hook up, drive, back up, and unhook a trailer.

Factory tour. Keystone shuts the factory down and provides guides who not only describe the assembly process, they will answer any question you can think of. At the beginning of the tour, they provide coffee, juice and doughnuts, and at the end, they have the latest models and prototypes on display. At one rally, we were even shown a new unit that the dealers hadn't seen yet.

Financial: Keystone donates $1,000 to the MOC to help cover the cost of running this site. Additionally, they passed out $1,000 vouchers good for the purchase of a new trailer - after you have made the best deal you can with a dealer.

Factory Reps. Each participant who requested it, was given 15 minutes with a Keystone service center rep to discuss problems or suggestions. In many cases, appointments were made with the service center to correct problems at no charge. In other cases, they brought replacement parts out to the fairgrounds for folks. And in at least one case, the rep found problems the owners weren't aware of.

Miscellaneous. Keystone supplied the firewood for each evenings campfire. They also supplied an enormous amount of fried chicken and ham for one our dinners.

I am undoubtedly forgetting some other things they did, but you can see that Keystone stands head and shoulders above other companies when it comes to supporting their customers.

So thank you Keystone, for your support, understanding and customer service. You continue to prove why you are number one in the RV world!

10-05-2013, 09:14 AM	#1
Tom S. Montana Master Join Date: Aug 2007 Location: Waterford Posts: 3,693 M.O.C. #7500	Thanks to Keystone It's been said before, but it can't be repeated enough. Thanks Keystone for your support and involvement at this years rally. Without you, the rally wouldn't be half as good as it is. I know of no other manufacturer in any field who stands behind their product and assists owners like you folks do. For those unfortunate persons who don't attend the rallies, here's a few things you missed that Keystone was personally responsible for: Ladies driving school, were guys with the patients of Job teach ladies how to hook up, drive, back up, and unhook a trailer. Factory tour. Keystone shuts the factory down and provides guides who not only describe the assembly process, they will answer any question you can think of. At the beginning of the tour, they provide coffee, juice and doughnuts, and at the end, they have the latest models and prototypes on display. At one rally, we were even shown a new unit that the dealers hadn't seen yet. Financial: Keystone donates $1,000 to the MOC to help cover the cost of running this site. Additionally, they passed out $1,000 vouchers good for the purchase of a new trailer - after you have made the best deal you can with a dealer. Factory Reps. Each participant who requested it, was given 15 minutes with a Keystone service center rep to discuss problems or suggestions. In many cases, appointments were made with the service center to correct problems at no charge. In other cases, they brought replacement parts out to the fairgrounds for folks. And in at least one case, the rep found problems the owners weren't aware of. Miscellaneous. Keystone supplied the firewood for each evenings campfire. They also supplied an enormous amount of fried chicken and ham for one our dinners. I am undoubtedly forgetting some other things they did, but you can see that Keystone stands head and shoulders above other companies when it comes to supporting their customers. So thank you Keystone, for your support, understanding and customer service. You continue to prove why you are number one in the RV world!