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We took a tour of the Service center when at the fall rally.It was just me and good old George.The parts department is in the same building, in fact everything is in the same building "service center" We were impressed by the parts and shipping department, We were advised that parts are shipped out within 2 days of the order being received and if not the dealer would know why, (backorder, etc) I would suspect the dealer if a part takes a overly long time to arrive. When I order a part, any part from any dealer... i ask for the invoice number/order number. Armed with that information I can call customer service and check my order status..Let the dealer know you can and will do that..The last part we ordered through our dealer was delivered directly to my home.
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