This sounds odd. Are you trying to replace your HVAC thermostat? If so, this is probably what you need:
https://www.campingworld.com/dometic...ermostat-black
No idea what Dometic sent you, but it does not sound right. Replacing the ct thermostat takes just a couple minutes; pull the face plate off, two screws and a few wires. Take a picture of the old one before you remove the wires; put them on the new one the same way.
They just sent me new face plates, but it took almost 3 months to get them.
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Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate