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Old 06-06-2015, 02:00 AM   #13
mobil
Montana Fan
 
Join Date: May 2010
Location: Louisville
Posts: 159
M.O.C. #10437
We too have noticed what we considered "shortcomings" in the new Montanas. We want to replace our 2010 3665 with an updated model with levelup and a few other goodies. We weren't even considering any other brand until we dug further into our research and then actually looked at a few. So now we have a SOB on order from a company with a reputation for better and more responsive customer service, which we consider as important as floor plan design. I think their quality and finish details has surpassed the Montana(just our opinion + we didn't have to add an extra package to get a molded back cap). Their price structure is very close to the Montana(not a H**** L*** product). We think Keystone needs to listen to their customers more than their bean counters + we think too many companies promote brand loyalty(just a marketing "hook") above customer loyalty.
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