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Old 07-31-2014, 06:19 PM   #7
HOOK
Montana Master
 
Join Date: May 2011
Location: Fayetteville
Posts: 4,200
M.O.C. #11401
IF, if the dealer had inspected the coach on arrival and made record of the damage, Keystone or the transporter would have been responsible for the repair. If the hinges were missed by the the dealer it becomes their responsibility to repair . If the hinges were damaged while it was on the lot, it becomes the dealers responsibility. Whatever occurred , it is the dealers responsibility to make the customer happy. You did not buy from the manufacturer, you bought from the dealer. If you do not recite satisfaction from them, go to the manufacturer. Go up the chain of command. " the squeaky wheel gets the grease".
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