[rslopez65]

We thought we had covered most things on our walkthrough although we knew that was really not possible. One thing we didn't think to check was the DVD player. The dealer put a DVD in to show us how the landing gear worked so we knew it worked but we never thought to check to see if it was a BluRay player. Can't believe it won't play BluRay discs. They don't cost much so it is hard to believe they skimped on it.
We have learned a lot about our new unit and have done some problem solving with the help of this forum and for that we are grateful to all of you. Now, it is off to WallyWorld for a new DVD player.