I had this problem with my last trailer (FR). When they took it back to the factory to fix it, I was told the secret to the staples is to alternate the direction on the staples. If all the staples get angled in the same way, they come out. Don't know if it's true, but I didn't have a problem after they fixed it.
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Scott & Alta
2017 Montana 3160RL, Legacy, Onan 5.5Kw, Solar
2022 F-450 Lariat Ultimate
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