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Do you have any other propane problems? Does your stove/oven and furnace function normal? If not, check you propane regulator or you might have a vapor lock of propane. You could also have some sort of bug nest in your hot water burner exhaust. Spiders and wasp are typical. This would cause a hi temp shut down. As far as your electric side not working, make sure you reset the circuit breaker for the heater and your main 2 pole breaker, you could only have one leg working.
Not sure what brand of hot water heater you have but some have a small switch located in the area of the burner, make sure it is on.
Hopefully this helps.
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