It is the dealer that will leave a poor impression of the product. We bought a SOB last Feb and the selling dealer really sucked. Broken promises and incompetent techs. We have found a dealer that is just the opposite with an excellent staff. They are several hundred miles from our home but anything our trailer needs will be done there. If fact we have an appointment for May of 2012 for a cargo rack for our trailer. We are currently in Az and they are in Idaho.
All these trailers are assembled by the same "quality" employees. Nothing like Amish quality. LOL
