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Old 05-25-2018, 01:50 PM   #15
mtlakejim
Montana Master
 
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Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
Quote:
Originally Posted by rames14 View Post
Jim and Irene, your last statements couldn’t be further from the truth. The folks at Keystone have listened to the owners and improved their units every year. They follow the forum, know the issues and try to find cost effective methods to address them. I probably won’t change your mind, but I can say, especially after spending three days with them this week, they are as committed as ever to continually upgrading their units. They know their customers well and sometimes we won’t pay more for their unit, even if it’s for our own safety. For some of our members, another brand sitting next to a Montana that’s $200 less because of the Tires will result in a lost sale. They always offered G614s as an option. Years ago they updated the wheels so you could make the change without having to buy new wheels as well. Go back and look at a 2005 unit (we had one) to see how many changes they have made. (By the way, ours had Goodyear Marathons that we’re good, made in the U. S.) And many improvements are a result of the MOC. Sorry about the long post, but the head of Montana personally sat with us to ask our opinions when the 3160 was still on the drawing board. Find that with another brand. We as owners want everything for the lowest possible price. They try to give us as much for our money as they can while hitting the target market for Montana’s. Join us at the Rally in September and see if your opinion changes.
I haven’t had the same experience with Keystone as you. They have acted EXACTLY as I would expect a big monolithic company to act any time I did attempt to get in touch with them!

I will say this much, knowing what I know now (a lot of it learned right here from the good people of MOC) if I purchase another Keystone there are several upgrades I will make as part of the deal upfront!! Saluin tires, disc brakes, independent suspension, flex king pin and Moyrride steps for sure!! I won’t buy another unit without those!! Because I still work it is highly unlikely I can make the rally. So if you will be so kind as to pass along my request that they offer an HC 381TH floorplan with Montana level trim and offer a safety and ride upgrade that includes the above listed items I would appreciate it. Sure would be nice to not have to pay for those upgrades out of pocket!!!
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James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
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