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Our kitchen slide seemed tight when the slide came in on the floor also so we had the slide adjusted by the dealer. It did make a difference. There are adjustments there. We made our own slide protectors and placed them on the floor where we thought it might drag. They worked well but you have to watch when you put out the slide they don't suck them out with the slide. We used two of the stick down laminate from Lowes (you could buy by the piece) that was the wide width and peeled off the paper on the back and cut a piece of rubber placed on the back over the sticky glue. Set them in front of the slide where your getting the rub marks. They will track on the laminate strips. Once the slides out pick up the strips you made put them in the closet. I can send a pic if you pm me your email address. We still use them even after we got the slide adjusted as a precaution. They do sell slide protectors that are pretty expensive for carpet they are plastic on both sides. We looked at them and thought they would slide on the kitchen flooring verses the rubber backing. We used it this way a long time and still do now after getting it adjusted, you never know when something can get under the slide and rip your floor.
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