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Old 12-07-2018, 07:09 PM   #8
mlh
Montana Master
 
Join Date: Oct 2004
Location: Salem
Posts: 7,551
M.O.C. #2283
Quote:
Originally Posted by bshgto View Post
Any product you buy has an expected service life that is reasonable. This is clearly not, I would expect a repaired unit. If I used that mentality when I built custom homes I doubt I would have done as well as I did for 30 years. Things break you fix it and forget it, customer comes back, very simple concept.
I agree.
Every thing is we make is warranted for life. If it breaks we fix it. Most of the time if you do some stupid we fix it, no charge. I have even fixed my competition’s products, no charge. That is why customers keep coming back. If you can’t do that word gets around and pretty soon with the internet people quit calling and you are out of business. Tadi Brothers are you listening!
Lynwood
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