[bshgto]

This is why I always buy items like this or others that I do not have a personal experience with with a credit card. I have had problems with sellers that are not on the ball sometimes, it`s just somebodies wife trying to make extra money on the side and does not have a clue about the products they are selling like most things anyway.
You can dispute the charge in question if you don`t get satisfaction from the seller. Your credit card company will refund you your dollars and back charge the company. The last time this happened to me was when I bought an expensive advertised 20 gallon fuel cell for a specific project and when I went to fill it up it only held 14.85 gallons, couldn`t use it, company refused to take it back cause it was installed and has had fuel in it. Called credit card company and explained the issue and they said no problem, had my card credited the dollars in 2 weeks end of story for that company.
You can do the same with this camera outfit hopefully you used a card.