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Old 10-08-2010, 03:32 AM   #10
mhs4771
Montana Master
 
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Join Date: Dec 2009
Location: Sebring
Posts: 3,657
M.O.C. #9969
Bill,

To give you an example of that store, I tried to order the second AC, my unit is prewired with both 120AC and the control cable for the thermostat plus ready to tie into the ducts. They preceded to look up a number in their catalog and placed the order. I'm thinking that the number in the catalog is for a stand-a-lone AC, but I guess they know what they're doing, WRONG. After 2 weeks with no word I call. "Oh we ordered the wrong unit, we will have reorder and will take another week" Two more weeks go by and nothing from them. I contact a local RV Service Center that only does service, not sales. No problem they call Dometic and get the right parts ordered. From order to install would have been less than a week, but I ordered a Winegard Travler dish, and Winegard was running behind on deliveries, plus CW had no Winegard Certified Tech, while the Service Center had sent their Tech to the Winegard to be certifed for installation. So within several weeks I had a second AC and new Sat dish and love them both.
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Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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