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Old 06-17-2011, 05:34 AM   #3
akf15e
Montana Fan
 
Join Date: Mar 2009
Location: Goldsboro
Posts: 288
M.O.C. #9143
Thanks Bingo. No access door on mine unfortunately. I just pulled off the shower faucet and with a mirror was able to confirm that it is a check valve. Just out of reach of course.

I called Keystone. Much to my surprise I was able to talk to a human being. The first guy told me the valve was behind the convenience center, which I was pretty sure was wrong. He said the one I was looking at behind the shower was for the outside shower. But since I had only looked once, I went and looked again. No valve.

The second call I just made a few minutes ago got me to someone who confirmed I was looking in the right place. She knew exactly what the issue was. I didn't ask the obvious question about why in the world they put it there in the first place, as I'm sure she didn't design the blasted thing. But she did say if I cut my own access panel, Keystone would send me matcing panel to screw in over the door I cut. At least it is in the cabinet, so know one will see the scar.

Thanks again. I'll report back on my success/failure.
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