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I've had ours do that a long time ago, although not the same model. I ended up adjusting the hardware that the doors hang on to raise the door and also found the hardware on the floor was loose. When we get ready to take off I check and double check it. In the beginning we had the one of the doors actually come off the track and make a real mess. It even broke off the screw in the track that was meant as a door stop. Do you have the plastic strap too and make sure that is snapped? I think the biggest problem was probably the loose hardware on the floor. Ours is a 2003 though, so I am assuming the set up is similar even though you have a level bedroom floor?
Don't know if any of the above will help or not. It did solve it for us.
Patty
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