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I have the pay as you go also. I never call customer service. I call tech support and make all my changers with them. Never a problem as these people know what they are doing and understand the RV service. Had a senior manager tell me this is the best way to work with Dish.
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Wayne and Ann Moore
2015 Ford F-350 King Ranch
Firestone air bags, bed saver.
Add 40 GAL tank in bed.
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