Montana Owners Club - Keystone Montana 5th Wheel Forum - View Single Post

waynemoore · 06-26-2016, 05:31 AM

Well here's my 2 cents. The customer ordered the wrong tire for the aplcation. He is a customer and not a tire expert. The service manager holds himself out as the expert that the customer relies on. It is the service managers responsibity to make sure any part installed on the customers vehicle is in fact the proper part. Be it tires, brakes or a fan belt. This in not about just the wrong tires it's about doing the job as a professional and taking responsibility when you mess up. JMHO

06-26-2016, 05:31 AM	#21
waynemoore Montana Master Join Date: Jul 2010 Location: Lake Havasu City AZ. Posts: 1,811 M.O.C. #10552	Well here's my 2 cents. The customer ordered the wrong tire for the aplcation. He is a customer and not a tire expert. The service manager holds himself out as the expert that the customer relies on. It is the service managers responsibity to make sure any part installed on the customers vehicle is in fact the proper part. Be it tires, brakes or a fan belt. This in not about just the wrong tires it's about doing the job as a professional and taking responsibility when you mess up. JMHO __________________ Wayne and Ann Moore 2015 Ford F-350 King Ranch Firestone air bags, bed saver. Add 40 GAL tank in bed.