[sambam]

True, there is strength in numbers, but what is the percentage of Montana owners on this forum? I'm guessing 10% would be pretty optimistic. Even if everyone showed up at Keystone's door, I bet nothing would change. Bottom line is selling the product. Eventually, lousy customer service and workmanship will catch up, but we are a nation of people not paying close enough attention to the important issues. Just throw it away and move onto the next. Let's face it, if you aren't handy, you better not get into this game. Don't expect the manufacturer to make it right. Yes they should honor warranty's and such, but, at the end of the day there seems to be a caveat to everything. You need to buy a product with eyes open, and be prepared to be disappointed. That's the reality of today's world. Look no further than the US Government for proof of that.