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Had furnace trouble last Dec. in San Antonio. Had this mobile repair man fix the problem and then called Keystone to see how lucky I would be.They sent me a check for the total amount. It just took them 2 months to do it. I got the cart ahead of the horse by getting it fixed before asking Keystone but it was cold and I really didn't care. Took a chance and Keystone came through. This issue was on a 2014 3850.
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