Stay after them, Ozz. I had a problem with our MH...the dealer lied to us about a problem he knew about, did not fix and did not tell us about. Over the last six months, I've sent two registered letters to the same VP, he has virtually ignored me other than to pass a message to me via a tech that said they could not fix it without charge because the warranty had expired. On 11/19, I called the factory trying to find somebody I could discuss this with...other than the guy I was writing. Long story short, I got hold of another VP who said, "sounds like you need to bring that coach to us and let us fix it." I leave tomorrow.
