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Again I think Keystone is the fall guy! The VIN should give detailed information on each rig and it's equipment. One more issue however, manufactures make changes all the time during model year. Each brochure, website description states "Standards and Options are subject to change without notice"! I was in business for many years. I learned something very important. No one will ever voluntarily accepts blame if it can be deflected on to someone else! Very few exceptions in my experience. Thus everyone covers their butt! Roll with it, it will get fixed. Not putting this on anyone specific, but now a days we demand one day service, same day repairs. I remember being trapped at a camp ground waiting for parts for my dads old Ford for two weeks,I just take a deep breath and try not to get angry, frustrated, or just plain mad. Two heart attacks taught me my lesson!
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