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It is imperative that the contract is fully understood. The vast majority of Extended warranty complaints according to BBB is because the consumer did not understand the terms and conditions of the contract. we have used our extended warranty..and understand that these are not extended warranties but service contracts, several times without issue because we understancd what we need to do in order to comply with the terms and conditions.It is just a matter of understanding and no different from any other policy or service contract.
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