We had the same problem on our 2006 3400RL. But, after calling the vendor,
Irvine Shade & Door Inc
1000 Verdant Street, Elkhart, IN 46516-9042
(574) 522-1446, and getting new string, Kathy & I decided to enlist the help of
footloose (our wonderful mom and dad). We spent the afternoon repairing the day/night shade, then we reveled in our accomplishments by having a few cocktails - no better way to confirm success! These earthquakes on wheels will continually provide us challenges!