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On our 3130re, there is a panel in the bottom of the pantry. Take that off and you can see the back of the water heater. Make sure it's plugged into the wall receptacle behind the heater.
One of our members found theirs unplugged on a new unit.
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Daryl and Marianne,
2019 3130re 20th Anniversary Edition
2016 F350 Lariat
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