Quote:
Originally Posted by 69Roadrunner
Did the dealer cut out the defective areas or just put tape over the bubbles. My dealer(Camping World) put tape the full length of the slide. It was a total mess and I wouldn’t accept it! This was last week, still waiting on their plan to correct. I’ve contacted Keystone and they are adamant about what they will do, which is to tape. I’ve owned 2 Keystone campers and this is my last!!
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They wanted to put tape on top of the bubbles, and I would not except that. I was adamant about it. It all boiled down to getting the service writer and service manager to tell Keystone that it was much worse, and needed replacement. With a whole lot of pictures to justify it. Keystone ponied up for replacing EPDM material on two of three slides. And the drip pans. The third was just cleaned. It still has a couple bubbles. I wonder what they would do if their $50,000 car dripped oil? Put a drip pan on the garage floor?