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I'm on my 3rd Keystone and have been happy with them and CW in Myrtle Beach. Last June the night before I picked up the HC the dealership had 22 units broken into. Naturally, mine was one. Only the main tv and all remotes were taken along with the 'blue bag'. CW replaced the tv at Best Buy and remotes from other units along with most manuals. The only thing they were not able to provide is a copy of the build sheet. It is a multi page form, buyers get the yellow carbon. Two emails were unanswered. One phone call and I was told they do not have such a form. Another said they would send a copy but it never arrived. It seems a simple request but I guess I'm wrong. Sadly, cannot get to anyone at the HC factory and the CS people don't give a damn.
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