Quote:
Originally Posted by jameswbarton
I also have given up on Shelly and another Manager Ben Fisher. While I am still awaiting back ordered parts for months I get no communication for weeks and then My dealer gets a rather blunt email from an underling stating they will no put any more effort in fixing two items they had previously OK'd. They also went out of their way to send me another email in which they stated that my unit was useable even with the broken doors that are back ordered.
It is amazing to me that they care so little about resolving obvious manufacturing issues and are taking action to position themselves for any future lawsuit.
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I am not sure I have met or worked with Shelly. We have met and worked with Ben Fisher. We had no problems he answered our E mails and phone calls and our problem was resolved,